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John Encina Aug 31 3 min read

Why brokers and small businesses choose Capspace

Small businesses and brokers choose lending solutions from Capspace because of our Directors’ finance industry experience.
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If you’re an investor with Capspace, it’s always good to know a little about the lending side of our business, our relationships and our experience in this area.

Here are some insights as to why we focus on lending to smaller businesses that are big success stories:

Challenges for SMEs

Small businesses are the backbone of the Australian economy, but many struggle to access the capital they need to take their success to the next level. Often, this is because of slow approval processes, endless red tape and unsuitable borrowing solutions on offer from the big banks.

I am now one of the Directors at Sydney private lending firm Capspace, but I spent many years as a commercial loan broker. Because of this, I know how challenging the space can be.

My story

After completing my studies in Business, Economics and Finance, I began my career with Westpac in the 1990s. I switched to work with an independent broking business in the early 2000s, then stepped out on my own in 2005.

My firm specialised in commercial and small business loans, and I noticed over and again how SMEs hit the same roadblocks when the time came to expand.

As a broker, I was constantly frustrated by:

  • Approval processes that took months
  • Endless paperwork and documentation requirements
  • Inflexible criteria that meant applications were denied
  • Inconsistent points of contact

I also found that big bank credit managers would leave mid-way through transactions, or that credit approval has been centralised/offshored, which meant I was constantly explaining the same things to different people.

The other problem was banks insisting on taking into account financial records that were several years old. When you have experience supporting SMEs, you’ll know two years can be a lifetime and past financial information isn’t the best indicator of current or future success.

It’s not that banks and larger lenders don’t want to help the smaller end of town. They’re simply not set up to do so. But the result of this is so many SMEs never get the chance to reach their full potential. 

Not much changed during the 20 years I spent as a broker, which is why some of my industry peers and I decided to create our own solution. We launched our private lending company Capspace specifically to meet the borrowing requirements of Australian small businesses, and to make things easier for the brokers who support them.   

Providing a better solution

Capspace is a private lending company that is focused on small business loans and offers what the banks can’t, including:

  • Approval and settlement in days, not weeks
  • Far more flexible loan criteria
  • An in-depth understanding of SME operating models
  • Minimal red tape and paperwork
  • A single point of contact
  • Ongoing relationship management

These are all things I wished I had access to when I operated as a broker.

As a lender, I can tell almost straight away if an application will be approved. Because Capspace is more flexible and agile than major providers, due diligence is a far more streamlined process and finance can be issued in weeks rather than months. As a result, quality small businesses that can secure a loan against assets can have the rapid access to finance that they need.

Empowering small business agility

In my past years as a broker, I hated having to tell clients they were unlikely to get loan approval from a bank. Now, I’m pleased to be solving the problem.

What’s most exciting is that many SME borrowers achieve so much success that they go on to become investors with Capspace. It’s exciting to see what they achieve and to know they can continue their wealth creation journey with our organisation.

Want to find out more about investing with Capspace? Get in touch today.

Disclaimer: Capspace Holdings Pty Ltd (ABN 97 653 097 164, Australian Credit Licence 528707) is an Authorised Representative (AR No. 001293273) of Guildfords Funds Management Pty Ltd AFSL 471379

This information has been prepared by Capspace Holdings Pty Ltd (ABN 97 653 097 164, Australian Credit Licence 528707). It is general information only and is not intended to provide you with financial advice and has been prepared without taking into account your objectives, financial situation or needs.

You should consider the Information Memorandum (IM), prior to making any investment decisions. Neither Capspace nor any company related to Guildfords (Aust Pty Ltd) guarantees the performance of any fund or the return of an investor’s capital.

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